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Property Management

Buying an investment property, letting a home and managing a tenancy involve different decisions. Ray White Cashmere can help with a property sale or purchase and introduce you to Ray White New Era Property Management for rental services.

Who handles property management?

Our Rentals menu takes you to New Era’s separate website. New Era describes both ongoing property management and a one-off letting service. Ask its team which service suits your property, what is included and what fees apply before making an appointment.

For a rental appraisal or a discussion about letting, contact New Era on 03 381 0311 or newerapm.nz@raywhite.com. You can also read its rental appraisal and management information.

Questions to ask before appointing a manager

  • How will the rental appraisal be prepared, and which comparable properties support it?
  • How are advertising, viewings, tenant checks and tenancy documents handled?
  • What are the inspection, rent collection, reporting and arrears processes?
  • How are maintenance requests assessed, approved and reported, and what spending authority will you give?
  • Which services and advertising costs are included in the agreed fee, and which are additional?
  • What property information and compliance records will you need to supply?

New Era’s website outlines its approach to tenant selection, inspections, maintenance and owner reporting. Confirm the detail for your property in the management agreement. For current landlord obligations, use Tenancy Services and obtain advice appropriate to your situation.

Information for landlords and tenants

New Era provides landlord information, tenant information and investment information. These links open the rental business’s website, where you can check its current resources and contact the team directly.

If you already have a tenancy, use the maintenance and urgent-contact instructions supplied by your property manager. The Cashmere enquiry form below is for a general introduction; it is not an urgent maintenance channel.

Finding and applying for a rental

Browse New Era’s current rental listings and follow its tenant-application instructions. The application link leads to New Era Property Management Ray White’s tenant.co.nz application service. Check the property and agency shown before starting an application.

Repairs and urgent help

For a home managed by New Era, use its property maintenance request page for routine issues. That page instructs tenants with an emergency to phone their property manager straight away and lists Alysha Kinnaird: 021 778 020. Follow the contact instructions supplied for your tenancy, particularly if you have a different assigned manager. Do not wait for a Cashmere sales enquiry to be answered when a repair is urgent.

During and at the end of a tenancy

Ask your property manager about reporting maintenance, pets, inspections, any proposed move-out date, the final inspection and the bond process. Use the current information at Tenancy Services for tenancy rules, notices and bond guidance. Confirm the requirements for your particular tenancy before acting; this Cashmere introduction does not replace the rental team’s instructions.

Buying or selling a rental property in Cashmere?

Talk with our sales team about the property, your timing and the information buyers may request. Let us know if it is tenanted so access and the sale process can be discussed with the appropriate people. Request a sales appraisal or choose a Cashmere salesperson.


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